Social Media Crisis Training

The time to be prepared for a crisis is before it happens – not as it unfolds. We’ve pioneered an interactive social media training session which replicates a crisis online in real time, and provides instruction and best-practices for handling a crisis via social media channels. Sessions are customized for each client and focus on responses to anticipated real-world scenarios via leading social media platforms.

  • Define potential social media crisis scenarios
  • Hold a virtual social media response session with executive team
  • Respond to mock crisis in real time
  • Develop crisis response as the scenario unfolds
  • Evaluate team performance
  • Provide report with summary of activity and recommendations

Learn more about Castle’s Crisis Communications Services