Education Crisis Communications

Castle has extensive experience guiding public and private institutions of all sizes – from K-12 to colleges and universities – through critical and sensitive situations, including highly charged matters around Title IX, racial and diversity issues, discrimination, sexual harassment, employment, data breaches, regulatory investigations, litigation and financial malfeasance. In addition, members of our crisis communications team have previously held in-house positions at educational institutions, bringing with them an invaluable client-side perspective.

We have a keen understanding of the education landscape and the internal and external pressures of today’s highly competitive and complex environment. We always tailor content to your key audiences – students, parents, faculty/staff, alumni, donors, etc. – and we do so in ways that mirror your school’s mission and vision, as well as tone and style.

Preferred Providers of United Educators & Florida Independent College and Universities Risk Management Association

Castle’s crisis communications expertise has resulted in the distinction of being named an approved crisis communications PR firm of United Educators (UE), the nation’s leading provider of risk management solutions for higher education, and the Florida Independent Colleges and Universities Risk Management Association, a private educational risk retention pool that offers comprehensive risk management services to members of the Independent Colleges and Universities of Florida and the Florida Council of Independent Schools. Colleges/universities, independent schools and others, have partnered with Castle for crisis communications and PR services in support of a covered crisis.