How Castle Helps United Educators Support Institutions through Crisis Communications
United Educators is a member-owned liability insurance and risk management organization serving educational institutions nationwide. Owned and governed by nearly 1,600 member institutions, United Educators supports schools, colleges, and universities nationwide with specialized coverage, risk management resources, and strategic guidance tailored to the education sector.
Through a partnership with United Educators, Castle provides rapid-response crisis communications and strategic counsel to educational institutions navigating complex and high-stakes challenges. From immediate incident response to long-term reputation management and planning, Castle has helped schools, colleges, and universities protect trust, stabilize communications, and move forward with confidence.
THE SITUATION
NAVIGATING INCREASINGLY COMPLEX CRISES FOR EDUCATIONAL INSTITUTIONS
Educational institutions face a growing number of complex, high-visibility crises, including leadership controversies, sexual misconduct, historical allegations of educator misconduct, discrimination, financial malfeasance, data breach, freedom of speech, campus protests, discrimination, Title IX, and student deaths, among others. As issues like these continue to grow in both frequency and intensity, experienced communications support is necessary to help institutions protect trust, credibility, and reputation.
OUR APPROACH
CRISIS COMMUNICATIONS SUPPORT BUILT ON EDUCATION SECTOR EXPERIENCE
For more than a decade, Castle has been on United Educators’ select roster of preferred crisis communications firms. Through this relationship, Castle provides communications counsel to dozens of institutions each year, including public and private colleges and universities, school districts, and independent and private schools across the country. Because of our deep experience in the education sector, institutions can move quickly with counsel grounded in both context and nuance.
THE IMPACT
STRENGTHENING INSTITUTIONAL RESILIENCE BEYOND IMMEDIATE CRISIS RESPONSE
Many institutions that first engage Castle through United Educators for crisis response continue the relationship beyond the immediate issue, turning to our firm for broader support. In addition to immediate response, Castle helps institutions strengthen their communications readiness for what comes next, including proactive crisis planning, ongoing issues management, media and message training, tabletop exercises and trainings, and proactive public relations.
10+
YEAR CLIENT
EXPERTISE
Higher Ed, Independent & Private, K-12
REACH
35 U.S. STATES
MORE CASE STUDIES
NEED HELP NAVIGATING CRISES IN EDUCATION?
Castle helps educational institutions prepare for and respond to complex crises through strategic communications counsel, issues management, media training, and proactive planning. Contact us to learn how our team helps organizations strengthen readiness, protect reputation, and respond effectively when it matters most.
