Blog

From Reporting on PR Crises to Managing Them, Preparation Is Paramount

“My name is Steve Tellier, and I’m an investigative reporter.” Those are the last words most people want to see in their inbox or hear on their voicemail. But it’s how I began countless emails and phone calls during my time as an investigative journalist, when I would seek information, answers and official statements from…

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An Approach to Public Relations During COVID-19

My high school yearbook senior quote, inspired by a friend’s sister’s poster, was “Remember yesterday, dream about tomorrow, but live today.” For decades I have regretted not trying a little harder to find a better quote. Now I’m thinking that quote very aptly describes the approach I recommend for public relations during this time of…

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Castle’s 2019 Public Relations Recap & 2020 Social Media and PR Trends

After a successful and bustling year, the Castle public relations team reflects on the trends that defined the industry in 2019, the biggest media moments – from viral heartwarming social media moments to Operation Varsity Blues rocking the nation, and shares PR and social media trends to watch in 2020. What do you think was…

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What PR Professionals Can Learn from Improv Actors

Improvisation, or improv, is a form of live theater in which the plot, characters and dialogue of a game, scene or story are made up in the moment (Hideout Theater). But whenever I tell someone that this is one of my hobbies, I almost always get the same question: “So really none of it is…

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Media Relations 101 – Creating Coverage in the Absence of Breaking News

How to find alternative ways to get our clients in the media, talking about their organization and sharing their expertise.

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Guest Blog: 5 Timeless PR Techniques for Great Success

I started out at The Castle Group (TCG) as an Account Coordinator in 2006. It was my first job out of college, so needless to say, I was very green to the public relations industry. Little did I know that this first job was much more than just a j-o-b. It was an experience that helped me uncover a passion for nutrition, and this discovery coupled with the unwavering support of the Castle team would set me on a path that would determine the rest of my career.

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Crisis Communications Strategies for Sexual Abuse Allegations in Schools – Part Two

Below is the second post of a two-part blog on communications during a school sexual abuse crisis. You can read Part One here. Communications Materials Communications, legal and risk management are inextricably linked in these matters, and need to work as a team. The communications plan needs foundational materials, all of which should be reviewed…

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Crisis Communications Strategies for Sexual Abuse Allegations in Schools – Part One

The Boston Globe Spotlight team’s report “Private Schools, Painful Secrets” (posted on May 7 and published on May 8) on educator sexual abuse at independent schools brought several important issues related to crisis communications to the forefront: accurate and thorough assessments, external factors, context, strategy, spokesperson, communications materials, news cycle and social media. The allegations…

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The Instagram Pitch

While television, radio and print have been the traditional methods of public relations outreach, social media platforms like Instagram provide a unique way to secure client coverage. It has been reported that 90% of information transmitted to the brain is visual and visuals are processed “60,000 times faster in the brain than text.” Visuals drive…

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12 Things the Castle PR Team Can Relate To: As told by ‘The Office’ (gifs)

1. No matter how early you went to bed the night before, mornings are always rough. (Source) 2. It doesn’t matter how you drink it, but coffee is your best friend. (Source) 3. Nothing cheers you up after a tough day quite like an office dog. (Source) 4. Networking comes naturally. (Source) 5. Athletics are…

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