Professional Services & Financial Services Crisis Communications
We have decades of experience helping clients in legal services, accounting, consulting, staffing, financial services and other small businesses and corporations prepare for and manage sensitive situations, including racial and diversity issues, discrimination, sexual harassment, HR/employment matters, data breaches, litigation and financial malfeasance.
In addition to real-time crisis management, we develop crisis communications plans to guide immediate action steps and engagement strategies, message development and delivery, identifying and training spokespersons, reaching audiences, and monitoring and adapting to changing conditions for a variety of specific crisis scenarios.
Your organization’s future success depends on relationships. Understanding how and when to communicate – and what to say when you do – is of paramount importance to managing a crisis, especially given 24/7 news coverage and the viral and unpredictable nature of social media.