Healthcare Crisis Communications

In our 26 years of working with some of the most respected and recognizable names in the healthcare industry, we’ve partnered with institutions of all sizes, ranging from local community hospitals and cancer centers to medical device companies to health systems on everything from discrimination claims to sexual harassment to regulatory investigations. We’ve also supported numerous healthcare entities through mergers and acquisition communications, guided internal and external media strategy around high-profile executive misconduct and employment transitions, and advised on communications strategies in support of sensitive patient, family, and community matters.

We know how to effectively manage and communicate during a healthcare crisis to minimize institutional exposure and manage reputational risk. Our team always considers all of the angles, the short- and long-term, and the nuances of each institution. In doing so, we work closely with internal communications and internal/external legal teams to deliver timely, consistent, and concise messages to the audiences that matter most.