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Public Relations Account Director

We’re a collaborative, community-immersed, women-owned business, working at the intersection of what’s next for our city: equity and inclusion, business and innovation, science and technology. If you have a passion for making an impact and want to work with smart, funny, kind people, keep reading.

Client Management Responsibilities 

  • Manages client projects/programs with minimal supervision from senior team member (VP, SVP, Managing Director or Principal) depending on size of account
  • Delivers top quality work to clients, including releases, pitches, reports and memos
  • Effectively builds/maintains successful client relationships  
  • Understands the use of social media to amplify our work, as well as the key platforms for relevant to our clients
  • Manages and sets capacity and allocations – yours and those of team members 
  • Proactively communicates with clients regularly around ideas and initiatives
  • Identifies and sends information of value to client’s business with insights
  • Works with team to quickly find and share client news with context

Writing 

  • Produces written materials that require minimal manager edits
  • Demonstrates good judgment in all written client communication 
  • Writes strong and creative leads, pitches and quotes

Media Relations 

  • Sets client media strategy and supervises team media outreach
  • Secures coverage in key client media and generates story topics/ideas 
  • Reads/follows key media to understand beats and coverage opportunities
  • Has effective relationships with journalists 

Internal Responsibilities 

  • Edits the work of subordinates and coaches them on all facets of account management improvement
  • Thinks ahead – preps for meetings, upcoming projects with team
  • Checks in with team members on their progress/needs
  • Contributes insights and opinions to career development reviews of direct reports
  • Alerts managers immediately to any internal or external challenges
  • Participates in internal new business meetings and in presentations
  • Drafts effective new business proposals
  • Personifies the definition of a “team player” 
  • Has a sense of urgency and dedication to advancing the work process efficiently 
  • Understands how to use our timekeeping platform, the essentials of accurate timekeeping and updates time daily
  • Finds effective solutions to challenges 
  • Has a proven ability to multi-task with strong organizational skills and attention to detail       
  • Actively supports the agency’s diversity, equity and inclusion goals and programs
  • Embraces agency culture of collaboration
  • Participates in an agency committee (DEI, wellness, website, corporate social responsibility, and more)
  • Represents agency at external events
  • Builds other organizational relationships of benefit to agency and/or clients

REQUIREMENTS

  • 7 – 10 years of communications experience
  • Degree in public relations, communications, journalism, business or other related field of study
  • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint); SharePoint and OneDrive experience a plus
  • Excellent oral and written communication skills, with a background in AP-style writing

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