We’re a collaborative, community-immersed, women-owned business, working at the intersection of what’s next for our city: equity and inclusion, business and innovation, science and technology. If you have a passion for making an impact and want to work with smart, funny, kind people, keep reading.
Client Management Responsibilities
- Manages client projects/programs with minimal supervision from senior team member (VP, SVP, Managing Director or Principal) depending on size of account
- Delivers top quality work to clients, including releases, pitches, reports and memos
- Effectively builds/maintains successful client relationships
- Understands the use of social media to amplify our work, as well as the key platforms for relevant to our clients
- Manages and sets capacity and allocations – yours and those of team members
- Proactively communicates with clients regularly around ideas and initiatives
- Identifies and sends information of value to client’s business with insights
- Works with team to quickly find and share client news with context
Writing
- Produces written materials that require minimal manager edits
- Demonstrates good judgment in all written client communication
- Writes strong and creative leads, pitches and quotes
Media Relations
- Sets client media strategy and supervises team media outreach
- Secures coverage in key client media and generates story topics/ideas
- Reads/follows key media to understand beats and coverage opportunities
- Has effective relationships with journalists
Internal Responsibilities
- Edits the work of subordinates and coaches them on all facets of account management improvement
- Thinks ahead – preps for meetings, upcoming projects with team
- Checks in with team members on their progress/needs
- Contributes insights and opinions to career development reviews of direct reports
- Alerts managers immediately to any internal or external challenges
- Participates in internal new business meetings and in presentations
- Drafts effective new business proposals
- Personifies the definition of a “team player”
- Has a sense of urgency and dedication to advancing the work process efficiently
- Understands how to use our timekeeping platform, the essentials of accurate timekeeping and updates time daily
- Finds effective solutions to challenges
- Has a proven ability to multi-task with strong organizational skills and attention to detail
- Actively supports the agency’s diversity, equity and inclusion goals and programs
- Embraces agency culture of collaboration
- Participates in an agency committee (DEI, wellness, website, corporate social responsibility, and more)
- Represents agency at external events
- Builds other organizational relationships of benefit to agency and/or clients
REQUIREMENTS
- 7 – 10 years of communications experience
- Degree in public relations, communications, journalism, business or other related field of study
- Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint); SharePoint and OneDrive experience a plus
- Excellent oral and written communication skills, with a background in AP-style writing
